Kiralama Sözleşmesi
*Please read and note there's now a security deposit of £100 per villa, it will be returned to you at the end of your stay after checking the villa by bank transfer *
All reservations are subject to these conditions which are deemed to have been accepted in full by the hirer and all persons in the party.
PAYMENT POLICY Once you reserve a villa, a deposit of 30% of the villa rental rate is due immediately for booking confirmation. The remainder of balance is due on arrival in pounds or prior to arrival by bank transfer. Please note your deposit is paid to the villa owner to secure your dates not held by the company.
All payments prior to your arrival date shall be paid by bank transfer, unless otherwise agreed. Bank account details will be provided once the booking request has been confirmed.
Damage shall deposit be paid locally in cash. It is returned with 48 hours after you vacate and after a full check of the Villa has been made, this is by bank transfer. Providing everything is in order.
When arranging an international payment into our bank account for your villa rental the Payee is responsible for the payment of any associated bank charges charged by either the Payee or the Beneficiary bank.
By client - Any cancellation by the client must be notified in writing to the owner. Payments are forfeited therefore please make sure you take out adequate insurance to cover you for unforeseen circumstances that may lead to cancellation.
By owner - The owner reserves the right to cancel the booking If through circumstances beyond the owner's control it is necessary to cancel the rental agreement.
SECURITY DEPOSIT *Security deposit of £100 (1-3 bedroom villa) £200 4 bedrooms will be charged on arrival day to cover any breakage or damage while staying in the villa. The security deposit will be returned to the client after leaving the villa, provided there are no damages, missing items, no additional cleaning for villas left abnormally dirty and no other outstanding charges. In case of any breakages for which the costs cannot be determined immediately and exactly, delays up to four weeks may be caused.
The villa rental includes bed linen and towels (one bath towel and one hand towel per guest), and end of stay cleaning, water, electricity, Wi-Fi, *air conditioning at fair useage, maintenance of swimming pool and garden. All the villas have fully fitted kitchens, with oven, grill and hobs, therefore microwave ovens and toast machines, water coolers are not included but can be hired for a small fee.
Any defects or deficiencies must be reported within 24 hours of client\'s arrival. After this time it will be assumed that everything is in order.
All villas are fully furnished. Rearranging the furniture or removing any items from the villa is strictly prohibited.
*Each room has an air conditioning unit, it only takes ten minutes to cool down a room, please do not leave on especially when leaving the villa, excessive use will be charged and taken from the security deposit.
Only persons registered on arrival day may occupy the villa.
Under no circumstances may more than the maximum number of persons specified in the villa description occupy the villa. Should a group misrepresent themselves, they will be required to vacate the villa without refund.
Reservations are for a minimum of 7 nights (other than by prior arrangement). The villa is available after 3pm (local time) on the day of arrival and must be vacated by 11am on the day of departure, unless otherwise agreed in writing. A penalty of £50 will be deducted from the security deposit should the owner or his representative find the villa is still occupied after this time.
We need to know client arrival time information (arrival time, departure time, airline, flight number) at least one day prior to his arrival. While en route, it is required that the clients calls us at least 30 min before arrival or when he reaches the airport so we can arrange our representative to meet the client in front of the villa. Late check out is half a day rate and must be arranged in advance to see if available for late check out.,
Clients must keep the house and all furniture, facilities and equipment in the same state of repair and condition as at the start of their stay. At the end of the hire period, the property and its contents, including all equipment, furniture, utensils, etc must be left clean and tidy which includes the crockery and cutlery cleaned and stored in the appropriate cupboards and ensure that the cooker, oven, fridge and microwave are clean. Barbecue must be left clean and all rubbish needs to be cleared away from the property and placed in the communal dustbins. A cost of £20 will be deducted from the security deposit should it be necessary for the housekeeping staff to either clean the BBQ or discard any rubbish that has been left after the villa has been vacated.
Clients are responsible for all damage or loss which occurs to the property or its contents during their occupation and will be responsible for paying appropriate compensation to the owner in case of any damage.
Clients are responsible for the security of their villa during occupancy. Clients must keep all windows and doors locked securely at all times when not on the premises.
Any valuables left at the property are at client's own risk. The owner is not responsible for loss or breakage of client's personal goods. As with all the rental properties there is a risk of burglary. It is the client's responsibility to advise the owner immediately in case of burglary. The owner accepts no responsibility for any loss or damage due to theft or any security related incident however caused.
Clients are responsible for keys and gate remotes. There is a £25 charge for each set of lost keys.
It is the responsibility of the clients to ensure that all those traveling in the party have complied fully with all passport and visa requirement in place at the time of travel. Any failure in this respect may result in their travel arrangements being amended and/or curtailed with consequential losses in respect of their villa booking. In such circumstances no liability attaches itself to the owner.
The owner of the villa and/or their representatives shall be allowed free access to the house at any reasonable time during the holiday occupancy for the purpose of inspection of the property, maintenance or in case of emergencies, eg failure of any facilities.
Use of the swimming pool is at the client's own risk. Clients are specifically advised not to allow unsupervised children near the pool. No glass of any kind is allowed in the pool area.
Smoking is not permitted anywhere in the house. However, clients may smoke on balconies and terraces. Ashtrays are provided for clients' use.
If clients are found to have smoked inside the villa, the full security deposit will be forfeited to cover the costs of cleaning the Air Conditioning System and fumigating furnishings etc. The owner reserves the right to pursue the lead client for any additional charges as a result of having to relocate future clients whilst the villa is being cleaned and fumigated.
Insects and pests are inevitably present in Turkey. Within reason, this is normal and the owner cannot take action to totally eradicate the problem but only control it. Only when, in the owners' reasonable opinion, pests in the living accommodation become a serious nuisance will further action be taken. Please contact the owner or his representative as soon as possible if you experience a problem with insects or pests and they will act accordingly. Failure to report a problem cannot immediately be deemed an excuse by the client to claim compensation.
Pets of any kind are NOT allowed in or on the villa's premises. A pet, or evidence of a pet, found on the premises will cause immediate eviction, and the client's rent and deposit will be forfeited to cover the costs of professional cleaning the carpets and furnishings etc.
Client and members of his party shall not use or permit to be brought into any villa any illegal substances, inflammable fluids or other explosives or articles deemed hazardous to life, limb or property.
No liability is accepted by the owner for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the villa or pool.
In the event of building works taking place by local authorities, private developers or neighbors, it is important to note that the owner is not responsible for such work, is unable to stop such work taking place or unable to control the level of noise, neither can the owner be responsible for any building works that take place during a holiday.
In the unlikely event that clients have a complaint about the villa or its contents whilst on holiday, it must be reported immediately to the owner or his representative who will take reasonable steps to resolve the matter. The owner shall have no liability for any complaint submitted after the completion of the hire period. Subjective opinions are not considered as a complaint, for example complaining that the beds are not comfortable. This may be one person's opinion but not the opinion of someone else. If a client chooses to leave a rental over a subjective issue he must take responsibility for his decision as no refund will be considered in this situation.
No refund or rate adjustment shall be made for unforeseen mechanical failures such as the supply of electricity, water, internet, pool filtration systems, air conditioning, television or satellite service, appliances, etc. It is the client's obligation to report any problems or damage to their villa immediately.
General rubbish must be taken out by yourselves and placed in the big silver bins on the side of the road, if you don't know the nearest please ask.
Toilet paper or any sanitary products must not be put in the toilets as in all of Turkey, if this happens and a blockage is created then you are responsible for the plumber's bill.